A2P SMS API

A2P messaging (application to person messaging), also known as enterprise or business SMS, is a type of SMS messaging technique where a text is sent from a software application run by an enterprise to a consumer's device. Mobile users will opt-in to subscribe to text message notifications that allows them to interact with businesses through a mobile network connection. With A2P messaging, the line of communication is typically one-way, meaning the recipient is not always expected to respond.

Since around 98% of all text messages are opened by the receiver, A2P messaging is a cost effective way for businesses to increase engagement with consumers.

Popular forms of A2P messages include marketing campaigns, promotional codes, appointment reminders, account pin codes, bank alerts and shipping notifications. Many major industries have adopted A2P technology such as retail, banking, telecom, healthcare and travel.

The reverse of A2P messaging, or P2A messaging, is when a customer initiates an SMS conversation with a software application. A common use case of this is when a mobile device user votes for their favourite contestant on a television show via a short code, long code or missed call number.

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The rising adoption of A2P messaging in several verticals such as BFSI, healthcare, retail & e-commerce among others, are contributing positively to the growth of the industry for A2P messaging.
A2P messaging enables communication with the customers, deliver time-sensitive alerts, and authenticates active users and mechanisms. The A2P messaging solution allows enterprises to manage bulk messaging services instantly by leveraging quality mobile communications routes across the globe. The A2P messaging offer a centralized tool to work messaging services worldwide without establishing agreements with all the destination operators. A2P messaging builds better client relations and ensures better connectivity and expansion of sales.
A2P messaging builds better client relations and ensures better connectivity and expansion of sales. The high emphasis on customer acquisition and engagement is anticipated to boost the market growth. The regulations about the communications practices of A2P messaging vary at regional or country levels. For instance, the A2P messaging has to be compliant with the Telephone Consumer Protection Act (TCPA) rules that are subject to certain conditions. The FCC rules protect over-messaging and match message content, such as the importance of the message and timeliness, with broadcast channels

Benefits

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Verified Business Identity

Send messages with verified business identity, ensuring trust and authenticity for your customers.

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Enhanced Customer Engagement

Boost customer interaction with rich media and personalized, verified messaging experiences.

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Increased Message Visibility

Ensure your messages reach customers by bypassing spam filters with verified sender IDs.

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Current trends and examples

Trusted, secure messaging ecosystem compliance.

As A2P messaging becomes a more popular form of sales and marketing communication between a company and its customers, a few examples of current trends are:

  • Two-factor authentication (2FA) to increase account security or verify change's to a user's account, typically by sending a one-time passcode to the user's mobile device.
  • Anti-fraud alerts that are immediately sent to a user when suspicious account activity is detected.
  • The creation of company support channels through applications like Facebook messenger and Whatsapp.
  • Online reservation systems that can provide real time confirmations and updates.
  • Calculating NPS and CSAT scores binded over bitly link sent via A2P SMS makes the platform more important.
Current trends and examples

Trusted messaging with robust security compliance.

The global A2P messaging market was valued at USD 66.84 billion in 2022 and is expected to expand at a compound annual growth rate (CAGR) of 4.9% from 2023 to 2030. The market is projected to witness significant growth attributed to the increased use of short messaging services (SMS) among enterprises as A2P messaging is low-cost and universal reach. Additionally, a high emphasis on customer acquisition and engagement is anticipated to boost the growth.

The global A2P messaging market was valued at USD 66.84 billion in 2022 and is expected to expand at a compound annual growth rate (CAGR) of 4.9% from 2023 to 2030. The market is projected to witness significant growth attributed to the increased use of short messaging services (SMS) among enterprises as A2P messaging is low-cost and universal reach. Additionally, a high emphasis on customer acquisition and engagement is anticipated to boost the growth.

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Testimonials

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IT Business Solutions

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The SMS API integration was seamless and efficient. It improved our communication system drastically, making customer engagement faster and more reliable.

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Ravi Sharma

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We've seen a 50% increase in engagement using their API. The setup was quick, and the support team was very responsive and helpful throughout.

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Priya Nair

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The API service transformed how we communicate with our clients. It's secure, reliable, and perfect for scaling our business’s messaging operations effortlessly.

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Arjun Patel

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