OBD / IVR Services

The services can run via API and simple excel upload via UI along with a recorded script in multiple languages.

Reach-API Voice/OBD APIs are scalable and can run upto 30 mn+ voice calls in a day and more as per the requirement.

OBD is an automated phone call that essentially relays a pre-recorded voice message to the customer. It can be sent to an end number of users at any given point of time in the language of choice.

OBD calls are versatile and can be used for call blasts, scheduling appointments, client outreach, integrated call campaigns, surveys, product marketing, reminders, follow-ups, feedback, event-based calls, political campaigns, event registration, OTP through Voice Call, etc.

Most Comment Question?

OBD (Outbound Dialing) is an automated system that places calls to customers on behalf of your business. It helps improve customer engagement by delivering pre-recorded messages, promotional offers, or important updates at scale, saving time and reducing manual efforts.
IVR (Interactive Voice Response) is a technology that allows callers to interact with an automated system using voice commands or keypad inputs. This enables customers to navigate through options (e.g., customer support, account info, etc.) without needing to speak with a live agent.
OBD allows for mass communication through automated calls, keeping customers informed, while IVR enables quick self-service, offering customers an efficient way to resolve queries or access information without waiting for an agent.
Yes! Both OBD and IVR can be fully customized to deliver personalized messages, create custom call flows, and adapt to your business requirements, ensuring a seamless and branded customer experience.

Benefits

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Verified Business Identity

Send messages with verified business identity, ensuring trust and authenticity for your customers.

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Enhanced Customer Engagement

Boost customer interaction with rich media and personalized, verified messaging experiences.

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Increased Message Visibility

Ensure your messages reach customers by bypassing spam filters with verified sender IDs.

1k + Brands Trust Us
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20 + Million Volumes

Single-level OBD uses plain messages; multi-level OBD engages users in conversation.

Single-level OBD with voice messages is more popular for product promotions, important announcements, voice OTP, and transaction confirmation whereas multi-level OBD is the most opted for payment reminders with an option to make payments, take product/service feedback, and collect votes.

For volume more than 20 mn+ we have exceptional rates and cost for dedicated SIP channels to be used.

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We Are Increasing Business Success

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6,561+

Successful API Integrations

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Completed Projects

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Industry Experts

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Testimonials

We Prominent Truly Trusted
IT Business Solutions

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The SMS API integration was seamless and efficient. It improved our communication system drastically, making customer engagement faster and more reliable.

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Ravi Sharma

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We've seen a 50% increase in engagement using their API. The setup was quick, and the support team was very responsive and helpful throughout.

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Priya Nair

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The API service transformed how we communicate with our clients. It's secure, reliable, and perfect for scaling our business’s messaging operations effortlessly.

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Arjun Patel

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